Category Archives: Outsourcing

Why is it so hard to find good freelancers?

If you are doing any form of affiliate or Internet marketing, you will at some stage need to outsource either frequently or on a regular basis.

With the rapid expansion of the Internet, there are now more and more opportunities for good freelancers in web design, copywriting, translation, programming and data entry — to name a few — to make a great deal of money from their skills.

However, in spite of this we have noticed an alarming downturn in the quality and reliability of some freelancers.  We are lucky enough to have a small group of freelancers with whom we have worked for years and they have proved to be incredibly reliable and indeed the rock of the business.  However frequently, because of the demands of the business, we have had to outsource to get articles written or programs done.

Without exception, we have always had problems, irrespective of whether the freelancer has good feedback or no feedback at all.  We have found an alarming tendency for many freelancers to go sick shortly after they have taken on a project.  This in itself can be enormously inconvenient if you are working on deadlines like we always are. 

It seems to me that many of them bid for work and then either take on too much, or only do the work which carries the highest bid.  I’m not quite sure what the reason really is.  All I do know is that it causes a great deal of inconvenience to the buyers.

It seems to me that there is a case for all these freelance sites to ask people to provide some form of credentials to prove that they can do what they claim to be able to do.  Of course in some cases, this is difficult to do, in particular with copywriting, where people learn this trade as they go along.  But surely in the case of web design, programming or indeed translation some form of credentials could be asked for.

Alternatively, perhaps the service providers can in some way be limited to the amount of projects that they can take on at one time.

To illustrate the point, recently I had five out of six freelancers go sick or develop some kind of a problem after taking on the work.  According to the rules on the freelancer site concerned, one has to wait three business days without hearing from the service provider, before you can start the project cancellation process.  Then of course the site owners have to cancel the project and they usually do this within two to three business days.  By then, 10 days have been wasted and you start all over again.

Another case in point was when a freelancer “translated” – I use that term loosely – a web site for us. The German was so bad, the job had to be done completely from scratch by another person.

So if you are doing freelance work, do it well and produce it on time and you can be sure that you will have more clients than you can handle!